Store Policy

Customer Care

At Lensswitch, customer satisfaction is our priority. We specialize in premium custom lenses for luxury eyewear brands such as Cartier, Dior, Gucci, and more.

Our experienced team provides expert guidance throughout the entire process, from color selection to installation. Most custom lens replacements can be completed within one hour at our locations in Amsterdam and Eindhoven.

If you have any questions about your order, lens options, or compatibility with your frame, our team is always ready to assist.

Your privacy and personal information are important to us.

All customer data is handled securely and used solely for processing orders, appointments, and customer support. We do not sell or share your information with third parties unless required to complete your order or comply with legal obligations.

Payments are processed through secure and trusted payment providers to ensure a safe shopping experience.

For more information, please refer to our Privacy Policy.